Supported Platforms and Device minimum specifications
Confirm device support policy will include support for the last 4 years of Android releases. See the following list of Android versions for details on release dates.
This will typically provide devices with a 3 year lifespan before replacement devices would be recommended.
Android devices require Google Play Services 18 or higher.
Future Device Operating System Support
ConfirmConnect® will support new Android and iOS versions automatically, should any issues arise as a result of a new Android or iOS version, we aim to resolve them with the next ConfirmConnect® release.
For critical issues caused by a new Android or iOS version, we will use our best endeavours to release a solution as quickly as possible.
Minimum Specification
Over time changes to operating system, especially with iOS, and changes to the
ConfirmConnect® application does increase demand on devices. This can have a negative impact
to older devices as resources become stretched causing devices to experience reduced
performance.
Following minimum specifications are recommended for all Android and iOS
devices:
| Platform |
RAM |
| iOS |
8GB (2GB free) |
| Android |
8GB (2GB free) |
| Windows |
4GB |
Devices with lower RAM than shown may encounter reduced performance and, in some cases,
ConfirmConnect® being closed by the operating system due to the device running out of
available RAM.
When purchasing devices, consider how long the device will be supported by the manufacturer and how long they will continue to issue updates. This is typically longer for Apple devices than Android.
ConfirmConnect® version against Confirm Client
ConfirmConnect® is supported with the Confirm version it was released with and
the last two major versions.
Note: The ConfirmConnect store release (Android v23.15.1 & iOS v23.20.1) requires a ConfirmConnect Webservice at v23.10.6 or higher.